Privacy Policy
Last updated September 3, 2026
Your privacy is important to us at Hansa. Hansa is operated by Xlaris Ltd. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information when you create an account, use Hansa, make a purchase, or contact us.
a. Account and Learning Information
We collect your email address, display name, account identifier, learning progress, review history, saved collections, and preferences.
b. User Content
We collect messages, feedback, and word reports you choose to send us.
c. Purchase and Usage Information
We collect purchase identifiers and subscription status, but not your full payment details. We also collect information about features used, learning and purchase actions, your device and app, approximate location from your IP address, and diagnostics.
2. How We Use Your Information
We use your information to:
- Create your account and provide learning and paid features
- Save your progress and preferences
- Respond to support requests
- Improve and protect Hansa
- Meet legal obligations
3. Data Storage and Security
Some information is stored on your device and some by our service providers. We take reasonable steps to protect it, but no system can be guaranteed completely secure.
4. Data Sharing
We do not sell your personal information or use it for third-party advertising. We share it only with service providers needed for accounts, hosting, payments, analytics, and support; when required by law; or with your consent.
Our service providers must give your information the same or equal protection described in this policy.
5. Data Retention
We keep your information while your account is active and as needed for legal or security purposes.
You may delete your account within Hansa. This deletes your account and account-owned data from our active systems. Limited information may remain temporarily in backups or where required by law.
6. Your Rights
You may ask to access, correct, or delete your personal information, or withdraw consent. Manage permissions in your device settings, delete your account within Hansa, or contact contact@xlaris.com.
7. Children’s Privacy
Hansa is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes within Hansa or by updating this page.
9. Contact Us
If you have questions about this Privacy Policy or your information, contact Xlaris Ltd at contact@xlaris.com.
